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--- public:faqoxid2mollie [2020/07/15 09:44]
markusmichalski [FAQ]
+++ public:faqoxid2mollie [2021/01/20 10:47]
markusmichalski [Cronjobs]
@@ Zeile 11: / Zeile 11: @@
 ----
-==== Installation ====
+==== Installation via Composer ====
+Connect to your webserver via SSH and navigate to the base folder of your OXID eShop (where the composer.json is located) and perform the following command:
+  composer require mollie/mollie-oxid
+----
+==== Manual Installation ====
   * Change to the directory "source/modules" in your OXID eShop installation and create the directory "mollie"
@@ Zeile 82: / Zeile 90: @@
 ----
+==== Expiry Date ====
+The Mollie module has the feature to cancel orders automatically after the timeframe you configured here. This applies to orders in the "Status Pending" configured by you. The Mollie cronjob has to be set up for this to work.
+{{public:faq:mollie:201029_mollie_expiry_date.png?nolink}}
+----
+==== Cronjobs ====
+The Mollie module includes a cronjob script which is able to execute certain tasks of the Mollie module periodically.
+For those periodic tasks to work you have to configure a cronjob on the webserver of your OXID eShop.
+The cronjob script can be found here:
+  {PATH TO YOUR SHOP}/source/modules/mollie/molliepayment/cron.php
+This cronjob main script starts all sub-jobs included in the Mollie module.
+You can configure the minute interval in which you want the sub-jobs to run in the database table "molliecronjob".
+You can enable or disable certain sub-jobs in the module configuration in the Cronjobs group.
+=== Subjobs ===
+The Mollie module has the following sub-jobs currently:
+  * **FinishOrders**: When a customer has paid successfully on the Mollie redirect page but he does not return to your shop, the order is not finalized correctly. This can happen for example when the customer loses his internet connection after payment or when the browser tab is closed before return to the shop. This Cronjob will finish these corrupted orders and complete all the unfinished tasks like sending the order confirmation email.
+  * **OrderExpiry**: Orders with pending payments can be cancelled automatically after a certain time. You can configure this timespan in the configuration for each Mollie payment method in the OXID backend. You can select a timespan between 1 and 30 days or deactivate this for each payment method.
+  * **SecondChanceEmail**: This cronjob enables you to send a reminder email to your customer for finishing the order process, when the customer did not continue the checkout during the payment process by e.g., closing the browser or having a failed payment attempt. No emails will be sent for payed orders or orders where the customer canceled the payment explicitly. You can configure the day interval between order attempt and sending the reminder in the Mollie configuration. The email text can be customized by changing the CMS block "Mollie Second Chance Email".
+More sub-jobs will be added in the future.
+You can activate/deactivate these Subjobs in the plugin settings:
+{{public:faq:mollie:210120_mollie_cronjobs.png?nolink}}
 ==== FAQ ====
@@ Zeile 160: / Zeile 201: @@
 === 5. Are the shipping information transfered to mollie? ===
-If you are using the plugin version 1.0.9 or higher, the information will be send to mollie after you saved the shipping information in OXID.
+If you are using the plugin version 1.0.9 or higher, the information will be send to mollie after you saved the shipping information in OXID.\\
-Please update to the latest plugin version, if you using a version smaller than 1.0.9.
+Please update to the latest plugin version, if you using a version smaller than 1.0.9 to use this feature.
-=== 5. What settings are possible within the backend? ===
+=== 6. What settings are possible within the backend? ===
 See the question 4. to get to the settings for the Mollie Payment module.
@@ Zeile 178: / Zeile 219: @@
 |  8  |„Status Processing“|set the order-status for completed payments|
-=== 6. Where can I find the logs? ===
+=== 7. Where can I find the logs? ===
 There is a logging accessible for technically enabled users which have access to the MySQL-database of the shop. These can access the table “mollierequestlog” and read the request / response logging being written there.
-=== 7. What are the basic things to check while debugging? ===
+=== 8. What are the basic things to check while debugging? ===
   - Try to reproduce the problem in the demo-shop, i.e. go to https://demoshop.rocks/, currently you find here
     - https://ox611.mollie.demoshop.rocks/ respectively
@@ Zeile 189: / Zeile 230: @@
   - If you don't get the problem solved yourself feel free to contact support@fatchip.de.
-=== 8. What are the installation instructions? ===
+=== 9. What are the installation instructions? ===
   - Change to the directory „source/modules“ in your OXID eShop installation and create the directory „mollie“.
   - In this directory create a sub-directory „molliepayment“ and change to it. You find yourself in the path „source/modules/mollie/molliepayment“ now.
@@ Zeile 206: / Zeile 247: @@
 {{:public:mollie_faq_6.png?nolink&600|}}
-=== 9. What are the update instructions? ===
+=== 10. What are the update instructions? ===
   - Make a backup of all the shop files. Do not proceed before a complete backup is created and stored locally.
   - See the installation instructions in question 8.

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